Welcome to Art’s Touch (“we,” “us,” “our”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website artstouch.com (the “Site”) and use our services.
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, you should discontinue use of the Site.
1. Information We Collect
We collect information in various ways:
(a) Information you provide directly
- Name
- Email address
- Postal address
- Phone number
- Payment information (if you make purchases)
- Account login credentials (username, password)
- Any messages, comments, feedback, or support requests
- Other information you choose to provide (e.g. in surveys, forms)
b) Automatically collected information
- IP address
- Browser type and version
- Device type and operating system
- Referring URL
- Pages visited, time spent, click behavior
- Location information (if enabled)
- Cookies and similar tracking technologies
c) Third-party or external sources
- If you use social login (e.g. via Google, Facebook), information from those accounts (with your permission)
- Analytics and advertising partners
- Payment processors
2. How We Use Your Information
We use your information for the following purposes:- To operate, maintain, and improve our Site
- To process orders, payments, refunds, and fulfill your requests
- To send you transactional messages, updates, and administrative notices
- To respond to your questions, requests, or support inquiries
- To send marketing communications (if you consent)
- To enforce our terms, protect our rights and prevent misuse
- To personalize your experience
- To analyze usage and trends, monitor performance
- To detect and prevent fraud or security issues
We rely on several legal bases to process personal data, such as your consent, performance of contract, legitimate interests, or legal obligations.
3. Disclosure of Information & Sharing
We may share your information in the following circumstances:- With service providers (e.g. payment processors, hosting, email, analytics) who perform services on our behalf
- With third parties when required by law (e.g. court orders, government requests)
- To enforce legal rights, protect safety, or investigate fraud
- In connection with a merger, acquisition or sale of all or part of our business
- In aggregate, anonymized, or de-identified form that doesn’t identify you individually
- With your explicit consent
4. Cookies & Tracking Technologies
We and our third-party partners use cookies and similar tracking tools (e.g. web beacons, local storage) to:- Recognize your browser or device
- Recall preferences and settings
- Analyze usage patterns
- Provide targeted advertising
- Measure effectiveness of marketing campaigns
You can manage cookie preferences via your browser settings. However, disabling some cookies may affect site functionality.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention is required by law or for legitimate business purposes. Once the data is no longer needed, we will delete or anonymize it.
6. Security
We use appropriate technical, administrative, and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not directed to children under the age of 13 (or relevant age in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete that information.
8. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access your personal data
- Correct or update inaccurate or incomplete data
- Delete your personal data
- Object to or restrict processing
- Withdraw consent (where processing is based on consent)
- Portability of your data (receive a copy)
To exercise these rights, contact us using the information in Section 11 below. We will respond according to applicable laws.
9. International Transfers
If you are located in a jurisdiction with data protection laws (e.g. EU), your personal data may be transferred to and processed in countries other than yours, including India or others, which may have different data protection laws. We will ensure appropriate safeguards (e.g. standard contractual clauses) are in place.
10. Changes to This Privacy Policy
We may update this policy periodically. When we make material changes, we will post the updated policy on the Site with a new “Last updated” date. We may also provide notice by email or through the Site. Your continued use of the Site after changes constitutes acceptance.
11. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact:
Art’s Touch
Email: surbhi480@gmail.com
Address: Crossing republic, GH7, Tower 2
Phone: +91 79878 65283